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FAQ


{{ page.name }} How to shop online? Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Cart by clicking the "CART" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping CART, you may adjust quantities in your CART by changing the number to the right of items, and then by clicking "update CART" after all quantity adjustments have been made.

How do I checkout? Once you are ready to checkout with the items in your shopping CART, click on the “checkout” button in your shopping cart.

Is it Safe to Shop online? Shopping on our site is very secure as we use paypal to process all online payments.

Item availability The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping CART.

Do you have sizing information? We try to include as much accurate sizing information for each product as possible. We also have a size chart link on the Store Locate page. Reference the size charts to help determine your size when ordering. Because sizing and cut will vary between brands, please use this chart as a general guide to compare the various size scales. If you are between sizes or need assistance selecting the proper size, please contact Customer Service by email.

Which Payment Methods do you accept? All Payments are processed with paypal so we do not store or handle your card details.

How can I track my order? You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.All orders sent by Royal Mail recorded delivery and can be tracked www.royalmail.com

When will my order will shipped? Orders placed Monday-Friday before 11 AM will begin processing that day, excluding holidays, and usually ship within 1 business day depending availability. All orders placed after 11 AM will begin processing the next business day. Orders placed on Friday after 11 AM will begin processing on the following Monday. Hoodgstore.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock.